My payment is rejected on METRO.fr, what should I do?

Modified on Thu, 11 Jun at 2:55 PM

In case of payment rejection, an error message will appear to help you understand the reason.


If the message is not clear enough, we invite you to contact our Customer Service:


- via the contact form on www.METRO.fr

- by email at service.clients@metro.fr

- by phone at 0825 09 09 09 (€0.15/min)

- through one of our Customer Relations Officers at the reception of your METRO Halls

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