In case of payment rejection, an error message will appear to help you understand the reason.
If the message is not clear enough, we invite you to contact our Customer Service:
- via the contact form on www.METRO.fr
- by email at service.clients@metro.fr
- by phone at 0825 09 09 09 (€0.15/min)
- through one of our Customer Relations Officers at the reception of your METRO Halls
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